LØCI

We would love to hear from you! Please reach out to us at <a href="https://contact.gorgias.help/forms/8ly39wrs" rel="noopener noreferrer" target="_blank">here</a>.We genuinely value all feedback and are always looking to improve, so please do share your thoughts.We also ask for reviews once you&apos;ve received your order, you will receive an email to ask for a review, so we&apos;d really appreciate you taking the time to leave a review. We use Reviews.io to request these. Alternatively, please feel free to leave us a review on our <a href="https://uk.trustpilot.com/review/lociwear.com" rel="noopener noreferrer" target="_blank">Trust Pilot</a> page.

We would love to hear from you! Please reach out to us at here. We genuinely value all feedback and are always looking to improve, so please do share your thoughts. We also ask for reviews once you've received your order, you will receive an email to

How can I give feedback?

Customer Care & General

How do I return or exchange my order?

Can I return or exchange an order that was a gift?

How long does it take for a refund or exchange to process?

Are returns free?

Returns & Exchanges

What are LØCI sneakers made from?

What size LØCI sneaker should I order?

Will my LØCIs last?

Are all your shoes 100% vegan?

What are the materials for the apparel?

Is there a sizing guide for the apparel?

Are LØCI sneakers water resistant?

Product & Fit

Taxes & Duties

Do you ship internationally?

Do you offer next day delivery?

When will my order ship?

Can I expedite my order?

How can I track my order?

Can I change or cancel my order?

Do you sell gift cards?

Order stuck in customs

Why am I being asked to verify my identity?

Orders & Shipping

What are your customer support hours?

Where do we manufacture?

Are LØCI sustainable?

Are LØCI vegan?

Do you offer a student discount?

Press Enquiries

Do you sell insoles separately?

When will the style I want be back in stock?

I've received a faulty item

Wholesale enquiries

Can I find LØCIs in any stores?

Who is LØCI?

What is LØCI’s mission?

What was LØCI’s goal when making their shoes vegan?

Why do so many celebrities love LØCI?

What makes LØCI different and better than other vegan shoe companies?

Do LØCI work with any charities?

About LØCI

How do I buy the NICKI MINAJ X LØCI sneakers?

Why can't I buy more than one pair?

Where are the sneakers available to buy?

Is this a limited edition drop or will I always be able to purchase them?

Is there a mailing list for updates on this collaboration and any future collabs?

How can I give feedback?Updated 3 months ago