LØCI

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Please use our contact form to get in touch and we'll pass your enquiry onto the right team.

Press Enquiries

Customer Care & General

How do I return or exchange my order?

Can I return or exchange an order that was a gift?

How long does it take for a refund or exchange to process?

Are returns free?

Returns & Exchanges

What are LØCI sneakers made from?

What size LØCI sneaker should I order?

Will my LØCIs last?

Are all your shoes 100% vegan?

What are the materials for the apparel?

Is there a sizing guide for the apparel?

Are LØCI sneakers water resistant?

Product & Fit

Taxes & Duties

Do you ship internationally?

Do you offer express delivery?

When will my order ship?

Can I expedite my order?

How can I track my order?

Can I change or cancel my order?

Do you sell gift cards?

Order stuck in customs

Why am I being asked to verify my identity?

Orders & Shipping

What are your customer support hours?

How can I give feedback?

Where do we manufacture?

Are LØCI sustainable?

Are LØCI vegan?

Do you offer a student discount?

Do you sell insoles separately?

When will the style I want be back in stock?

I've received a faulty item

Wholesale enquiries

Can I find LØCIs in any stores?

Who is LØCI?

What is LØCI’s mission?

What was LØCI’s goal when making their shoes vegan?

Why do so many celebrities love LØCI?

What makes LØCI different and better than other vegan shoe companies?

Do LØCI work with any charities?

About LØCI

Where are the sneakers available to buy?

Is this a limited edition drop or will I always be able to purchase them?

Is there a mailing list for updates on this collaboration and any future collabs?

Press EnquiriesUpdated a year ago