Our customer support hours are :. The best way to contact us is via our email on our contact form, but you can also chat to us online by using the chat button on our website or call us on +1 620 361 3947 during business hours..
We would love to hear from you! Please reach out to us at here. We genuinely value all feedback and are always looking to improve, so please do share your thoughts. We also ask for reviews once you've received your order, you will receive an email to
We do have a preference. We source predominantly from Europe with a focus on Portugal. We look for the balance of quality and ethics, with a real push for sustainability. All or our manufacturing partners have certificates showing that they adhere to
How sustainable is any sneaker? Well traditionally sneakers have been made from leather, plastic or rubber. There are no hard and fast definitions on exactly what makes any sneaker sustainable, green or eco-friendly, but efforts are recognised when w
Yes! At LØCI, we believe in celebrating our planet's amazing wildlife and taking responsibility for the products we create. That's why all of us here proudly support being cruelty-free - ensuring that no animals are harmed to manufacture any of our s
Yes, we do!. Our student discount offers 10% off your order. Anyone over the age of 15 and in full-time education including university, college, sixth form, and high school can receive this discount. We know that being a student can be tough, but it
Please use our contact form to get in touch and we'll pass your enquiry onto the right team.
Not at the moment, but we're definitely working on this, so please keep your eyes peeled on our website. We know how much everyone loves our cork insoles, so we definitely will sell these on their own in the future.
Our 'notify me when in stock' system will let you know when specific items come back in stock. Find the item you would like to buy and click on your size. Fill in your email address in the box under "subscribe for notifications" and click on "notify
If there are any issues with the product you have received, please reach out to our Customer Services team here with your order number, a description and photos of the defect and then will get back to you asap. Normally all enquiries are responded to
For any wholesale enquiries, please use our contact form to share details of your store and this will be passed onto our wholesale team.
Not at the moment, but we're sure this will come soon!. In the meantime, in the US, we can be found in selected Bloomingdale's and Neiman Marcus stores and online at Nordstrom.com. In the UK you can find us at Selfridges, Liberty & Harrods in London.